Answers your business can stand behind.
An assistant that answers only from your own documents: policies, contracts, procedures, manuals. It shows where every answer came from, and it says "I don't have that" instead of inventing something. Tested against the real questions your people ask, before it ever meets a customer.
Prefer WhatsApp? Message us on +971 58 530 2179. We reply within a working day.
Three situations we hear every week
Twenty minutes to find one answer
The answer exists, in a PDF on the shared drive, in an old Outlook thread, in a folder in Google Drive. Finding it takes twenty minutes.
The same questions, every day
Your senior people are interrupted daily for questions the HR policy, the price list or the operations manual already answers.
The fear of a confident false answer
You worry an AI would state something false with complete confidence: an invented policy, a wrong dosage, a contract clause that does not exist (a hallucination). We build so that cannot happen quietly.
An assistant that must show its working
We build systems that find the right passage in your own documents and answer from it, nothing more (retrieval-augmented generation, or RAG). Think of it as an open-book exam where every answer must cite the page.
Answers only from your documents
Every answer is assembled from your own material: HR policies, supplier contracts, SOPs, price lists, product sheets. Nothing else. If your documents do not contain the answer, the assistant says so.
Every answer shows its source
Each answer carries the exact passage it came from, so anyone can check it in seconds.
Refusal is a feature, not a failure
An honest "I don’t have that" beats a fluent wrong answer every time. Uncertain questions can be handed to a person, with the context already gathered.
A score before anyone else sees it
Before launch, the assistant must pass a fixed test built from the real questions your team asks, including the difficult ones (a golden-task eval set). Quality is a published number, not a feeling.
A working system you own outright
A working assistant over your first document set is live in about 4–6 weeks. Everything on this list is included in the fixed quote.
- The assistant delivered where your team already works: Slack, Teams, a web page or WhatsApp.
- A citation on every answer, showing the exact passage it came from.
- The pre-launch test score, measured on your team’s real questions.
- Access controls, so people only get answers from documents they are allowed to see.
- Scheduled quality checks after launch, so accuracy does not quietly slip.
- All the code and the documentation, owned by you.
Why you can trust what it says
Accuracy as a number, before launch
The assistant must pass a fixed test built from the questions your team really asks, including the difficult ones. You see the score before anyone else does, and you keep the test.
After launch, the same test runs on a schedule, so a quiet decline is caught by us, not by your users.
Where does your data go?
Your data stays in your systems and your accounts. Where a workflow uses an AI model, we can run it in the cloud region your rules require, so regulated information never leaves the country it belongs in. We work to the standard your sector answers to, and you own every line of code we hand over.
Delivery aligned to HIPAA, ISO 27001, ADHICS, Protected-B and AODA practice, mapped to the standard your sector and your country require.
Security & compliance in full →- Find the failure that costs you most.We start with the answer you can least afford to get wrong.
- Build it so it cannot fail silently.Every response must cite its source or admit it doesn't know.
- Prove it, then hand over the keys.It must pass a test built from your team's real questions before anyone else sees it.
The outcomes this engineering powers
Answers from your own documents
A private assistant over your policies, contracts and manuals, built for your own team.
See this applied: the knowledge assistant →A WhatsApp assistant your customers trust
Customer answers grounded in your catalogue and policies, with a source behind each one and hand-off for the hard conversations.
See this applied: the WhatsApp assistant →Bid drafts assembled overnight
Draft tender responses grounded in your past submissions, with every claim traceable to something your firm has actually written.
See this applied: proposal drafting →The engineering, stated plainly
Hybrid retrieval with reranking; chunking tuned per document type and format; citation to exact source spans; refusal behaviour scored as a first-class metric alongside grounding and accuracy; a labelled golden-task eval set wired into CI; scheduled regression runs to catch drift after model or document changes; access-control-aware retrieval so results respect document permissions. Ask for a sample eval report on the call.
Fixed scope, senior people, code you keep
Fixed price
Every engagement is fixed-scope and fixed-price, agreed in writing after a free 20-minute call. No hourly billing, no surprises.
Senior engineers only
Senior engineers only, no juniors and no account managers. The person on your first call is the person who builds your system.
No lock-in, ever
You own all the code, the tests and the documentation. If we disappeared tomorrow, your system would keep running, and any competent developer could maintain it.
The questions everyone asks
What stops it from making something up?
The assistant may only answer from passages found in your own documents, and every answer shows the passage it used. When the documents do not contain the answer, it says so instead of inventing one, and can hand the question to a person.
Our documents are a mess: old PDFs, scans, shared drives. Does that matter?
That is normal, and it is where we start. We index what you have, whether it lives in Microsoft 365, Google Drive or a scanner folder, tell you which documents conflict or look out of date, and test against the questions your team really asks, not a tidy sample.
How is this different from pasting into a public chatbot?
Your documents stay in your own accounts, answers are limited to those documents, and every answer carries its source. A public chatbot offers none of that. And staff pasting company files into one is a risk in itself.
What does it cost?
Every engagement is fixed-scope and fixed-price, agreed in writing after a free 20-minute call. No hourly billing, no surprises.
How long does it take?
A working assistant over your first document set is live in about 4–6 weeks. Additional document sets and channels are added incrementally after that.
Bring us the answer you can least afford to get wrong.
Tell us where a wrong answer would hurt most, and we will tell you honestly whether this is the right fix. Free 20-minute call → fixed written quote → live in 4 to 6 weeks.
Prefer WhatsApp? Message us on +971 58 530 2179. We reply within a working day.