Applied AI · LLM Engineering · UAE

I turn AI prototypes into reliable production systems.

I'm Muhammad Irfan — I build agentic LLM pipelines, RAG, and the evaluation & guardrails that make AI trustworthy enough to ship. 13+ years engineering; the last few focused entirely on production AI, under my practice SmartOps.

Muhammad Irfan
Muhammad Irfan
Applied AI / LLM Engineer · Founder, SmartOps
13+
Years building production software
$50K+
Earned on Upwork · 5.0★
9M+
App downloads shipped
~90%
Successful-run rate, production AI
Macworld "Best of Show"· Starbucks Pick of the Week· #1 App Store Utility· Venture-backed startup builds· HIPAA / ISO 27001 enterprise delivery
What I do

AI that ships — and keeps working

Most teams can get an LLM to look like it works. The hard part — the part I'm hired for — is making it dependable in production. Four ways I help:

🔁

Reliable LLM & Agentic Pipelines

Multi-agent orchestration with structured outputs, validation gates, a failure taxonomy, and guardrails — taking pipelines from plausible drafts to a ~90% successful-run rate.

📚

RAG You Can Trust

Retrieval-augmented systems that return grounded answers, not confident hallucinations — backed by a golden-task eval set built from your real questions, so quality is measured.

⚙️

AI Workflow Automation

Turn slow, manual, repetitive work into reliable AI workflows wired into your existing tools and systems — outcomes, not experiments.

🧩

AI Integration & Architecture

Wire LLMs into your product and backend — Python, APIs, AWS/Azure — engineered for production, security, and cost from day one.

How I work

A reliability-first process

Senior, lean, and measurable — here's how an engagement runs.

01

Audit the failure that hurts most

We start where it's costing you — a focused look at where your AI or pipeline breaks today, and what "good enough to ship" actually means for your use case.

02

Build the reliability layer

Structured outputs, guardrails, retrieval, and clean integration into your existing stack — engineered for production, security, and cost, not just a demo.

03

Measure & hand off

An evaluation harness so every improvement is provable, plus documentation and a clean handover so your team can own and extend it.

Selected work

Case studies

Recent client work is largely proprietary, so these are genericized case studies — happy to walk through the real architecture and trade-offs on a call.

Agentic LLM pipeline
Agentic systems

Requirements → PR-ready code, reliably

Designed a planner → implementer → reviewer pipeline that turns requirements into production-grade code, tests & docs — with structured outputs, validation gates, a failure taxonomy, and an evaluation harness so quality is measured, not guessed.

~60% faster delivery ~90% successful-run~40% first-pass merge-ready
Trustworthy RAG
RAG & evaluation

Trustworthy RAG, eval-driven

Treated RAG quality as an evaluation problem: ground answers in retrieval, then build a golden-task eval set from real user questions plus scoring rubrics and regression checks — so every change is measured against your data, and drift is caught before users see it.

Measured accuracy Drift caught earlyGrounded, not guessing
Reliable LLM systems
Reliability

From "works in the demo" to production-grade

Added the reliability layer to a flaky LLM feature — structured outputs, validators, fallbacks, and a failure taxonomy catching the points where multi-step reasoning breaks (loops, bad tool calls, context blowups) — and made every change measurable via evals.

~90% successful-run Fewer repeat failuresEvery change measurable
Irfan did an excellent job… excellent at understanding requirements and getting work done with efficiency and accuracy. Keen to use again.
Upwork client · 5.0★ · 2,700+ hour engagement
Committed to QualityReliable
About

Senior engineer you can verify

I'm Muhammad Irfan, an applied-AI / LLM engineer with 13+ years shipping production software. I currently build LLM orchestration and agentic systems at Chatari; before that I led engineering in regulated healthcare (HIPAA / ISO 27001 / ADHICS) in Abu Dhabi, and shipped consumer apps to millions of users (8M+ downloads, a #1 App Store utility, a Macworld Best of Show).

SmartOps is my practice. I work senior, lean, and honest — I lead by building alongside you and owning the outcome, and I'll tell you plainly if something's a stretch.

  • Applied AI depth: LLM orchestration, agentic workflows, RAG, evaluation harnesses, reliability guardrails.
  • Full-stack foundation: Python, TypeScript, REST APIs, microservices, AWS & Azure — I build the whole feature, not just the prompt.
  • Regulated-domain experience: shipped under HIPAA / ISO 27001 — useful when your AI touches sensitive data.
  • UAE market experience: four years delivering on-site for a UAE healthcare platform, and set up to work with UAE clients in their timezone.
Let's talk

Tell me the AI problem that's hurting most.

I'll tell you honestly whether I can help, and how I'd start — usually with the failure that's costing you the most, made measurable. Free 20-minute call, no pitch.