Healthcare admin, automated. Clinical decisions stay human.
Calls and WhatsApp messages answered and booked day and night. Referral letters and insurance forms read and filed without re-typing. Staff questions answered from your own policies. Delivery aligned to ADHICS and HIPAA, from a team that spent four years on-site in UAE healthcare.
Prefer WhatsApp? Message us on +971 58 530 2179. We reply within a working day.
Where the hours go in your clinic
The phone rings out at the busiest hour
Patients call while the front desk is checking someone in. The ones who reach voicemail book somewhere else, and nobody knows they tried.
Referrals re-typed by hand
Referral letters and insurance forms arrive as PDFs, scans and photos, and someone re-keys each one into the practice system.
No-shows nobody chased
Bookings made weeks ago were never confirmed. The slot sits empty, the patient waits longer for care, and nobody finds out until the patient fails to arrive.
What we build for clinics and hospitals
Each of these is a system you own, wired into the practice software and calendars you already run. The AI handles the routine; your staff handle anything clinical, urgent or unusual.
Every call and message answered and booked
An AI receptionist on WhatsApp, web chat and, optionally, the phone. It books, reschedules and reminds inside your practice system or calendar, and passes anything clinical straight to your staff.
AI receptionist →Referrals and forms filed without re-typing
Documents are read as they arrive by email, upload or scanner, checked against your rules and filed into your practice system. Anything unclear is held for a person instead of guessed.
Document processing →Patient questions answered from your own information
Opening hours, preparation instructions, insurance accepted, directions: answered accurately from your own documents in English and Arabic, with a hand-off to staff for anything more.
WhatsApp assistant →Policies and protocols your staff can ask
A private assistant that answers staff questions from your SOPs, HR policies and insurer rules, with the source passage shown. When the documents do not cover it, it says so.
Knowledge assistant →Connected to the systems you already run
Your practice management or patient-record system, your Outlook or Google calendar, Microsoft 365 or Google Workspace, and payment links through Stripe, Telr or Network International.
AI integration →Built to pass a security review
Access control, audit logs and removal of personal details the AI does not need, from the first commit, with patient data kept in your own accounts.
Security & compliance →Built for the rules health data answers to
ADHICS and HIPAA from the first day
Our delivery is aligned to ADHICS for Abu Dhabi health data and to HIPAA practice, with controls mapped to the standard your country requires. Neither standard certifies software on its own, and we say exactly what "aligned to" covers before you sign.
Health data stays where it must
Health data often has to stay in the country it belongs to. UAE federal law generally requires it, and many other jurisdictions set conditions on sending it abroad. We deploy into the cloud region your rules require and confirm in writing where any AI model processes patient data.
The AI never makes a clinical call
Booking, reminders, paperwork and routing to a person. It never gives medical advice, never interprets results and never takes card details. Where a deposit is needed, it sends a secure payment link.
Security & compliance in full →
Hospital or clinic in Abu Dhabi? See how we deliver locally →
- Find the failure that costs you most.We start with a week of your real calls and messages, and a month of your paperwork.
- Build it so it cannot fail silently.Routine admin only, medical advice never; anything clinical or unusual reaches your staff in seconds.
- Prove it, then hand over the keys.Accuracy measured on your own cases before go-live, and a monthly scorecard after.
Questions clinics and hospitals ask us
Will the AI give medical advice?
No. It books, reschedules, reminds and answers practical questions from your own information. Anything clinical, urgent or unusual goes to your staff with the conversation attached.
Where is patient data stored?
In your own systems and accounts, in the cloud region your rules require. AWS and Azure both operate UAE regions, but not every AI model runs inside them, so before we build we confirm in writing which model handles patient data and where.
Is it ADHICS or HIPAA certified?
Neither standard certifies software on its own: HIPAA has no official certification, and ADHICS compliance is assessed for your organisation. Our delivery is aligned to both, with access control, audit logging, encryption and data-residency controls mapped to the standard, and we support you through your own review.
Does it work with our practice management system?
Usually, yes. We connect through the system’s standard interfaces. If yours has no usable interface, we tell you on the first call, not after the quote.
How long does it take?
The WhatsApp and booking core of an AI receptionist is live in about 4 weeks; a voice line adds 2–4 weeks of piloting. Document processing for your first document type is live in about 3–5 weeks.
The same engineering in other industries
Real estate & property
Portal and WhatsApp leads answered in seconds, viewings booked, every lead in the CRM, and tenancy paperwork filed without re-typing.
Real estate & property →Trading, logistics & distribution
Invoices, delivery notes and purchase orders posted to your ERP without re-typing, and order and stock questions answered on WhatsApp.
Trading, logistics & distribution →Law, accounting & consulting
A private assistant over your own precedents and files, contract questions answered with the clause, and proposals drafted from past work.
Law, accounting & consulting →Or see every service, whatever your industry.
Tell us where your front desk loses the most time.
In a free 30-minute call we will tell you honestly what is worth automating first, and what should stay with your staff. Free 30-minute call → fixed written quote → live in about 4 weeks.
- 30 minutes with a senior engineer who would build it. No salesperson, no slides.
- A clear plan for what we would build, and roughly how long it would take.
- A straight answer on whether it fits. No obligation either way.
Prefer WhatsApp? Message us on +971 58 530 2179. We reply within a working day.