Your customers get an accurate WhatsApp answer in seconds. At 2am, in Arabic or English.
A WhatsApp assistant grounded in your own catalogue, price lists and policies. It shows where each answer came from, says “I don’t know” rather than guessing, and hands hard conversations to your team with the full chat attached.
Prefer WhatsApp? Message us on +971 58 530 2179. We reply within a working day.
Three signs your WhatsApp inbox is costing you sales
Customers message you on WhatsApp and buy from whoever answers first.
Answered too late
An enquiry arrives at 9pm and gets its reply at 11 the next morning. By then the customer has bought from whoever answered first.
The same twenty answers, every day
Your team copies and pastes the same price, delivery and policy replies all day. The unusual questions wait behind them.
The answer depends on who is on shift
Two staff give two different delivery dates for the same order. The customer remembers the one that turned out wrong.
An assistant that answers from your documents, or says it cannot
Every answer comes from your own catalogue, price lists and policies, so what it tells a customer is what you would have told them.
Every answer shows its source
It answers only from documents you approve, and shows the passage each answer came from. If the documents do not contain the answer, it says “I don’t know” and hands over.
Hard conversations reach a person
Complaints, negotiations and anything unusual go straight to your team, with the full conversation and the customer’s details attached (human hand-off).
Orders, bookings and FAQs handled
It answers the common questions, checks order status and books appointments, wired into your booking calendar and your CRM, whether that is Zoho, HubSpot, Salesforce or Pipedrive. Details land as clean, checked records (structured outputs).
Email and tickets, the same way
The same assistant can sort and draft replies in your Outlook or Google Workspace inbox and your ticket queue, so every channel gives the same answers.
No cold broadcasts. That is deliberate.
We set you up on the official Meta WhatsApp Business API, on your own number. Never unofficial tools.
Outbound messages are strictly opt-in reminders and follow-ups, inside Meta’s business-messaging rules. That protects your number from being banned.
Everything you need to run it and own it
A working assistant on your own number, wired into your CRM and calendar, and handed over completely. Not a chatbot subscription.
Live in about 3–5 weeks, at one fixed price after a free 30-minute call.
- Official Meta WhatsApp Business API setup, on your own number.
- An assistant answering from your documents, with a source behind every answer.
- Order-status, FAQ and booking flows wired into your CRM and booking calendar.
- Hand-off rules so hard conversations reach your team with context attached.
- Opt-in reminder and notification flows, inside Meta’s rules.
- Email and ticket triage as an optional extension.
- Conversations in English and Arabic.
- A monthly conversation scorecard, in numbers anyone can read.
- All code, tests and documentation, owned by you.
You see the accuracy before your customers do
Before launch, the assistant must pass a test built from the real questions your customers ask. You see the score first, measured on your conversations, not our brochure.
- Find the failure that costs you most.We collect the real questions your customers actually ask.
- Build it so it cannot fail silently.Answers must come from your documents, or the assistant says “I don’t know” and hands over.
- Prove it, then hand over the keys.You watch its accuracy score before it ever meets a customer.
The engineering underneath
The accuracy is engineered, not hoped for. These four disciplines do the work.
Answers tied to your documents
Grounded, cited answers come from our retrieval engineering practice.
How retrieval works (RAG) →Multi-step conversations, checked at every step
Conversations that look up, decide and act run with a checkpoint after every step.
How we build reliable AI agents →Follow-ups that run themselves
Reminders, filing and escalations run on our workflow engineering.
See our workflow automation practice →Wired into your CRM and order systems
Connections into Zoho, HubSpot, Salesforce and your order system are documented, monitored and safe to retry.
How we integrate with your systems →Official Meta Cloud API; retrieval-augmented generation with per-answer citations and refusal as fallback; schema-validated writes into your CRM; guardrailed hand-off rules; a golden-task eval set from real chats, scored before launch; conversation-level observability and drift checks. Ask for a sample eval report on the call.
Fixed price, senior engineers, code you keep
One price, agreed in writing
Every engagement is fixed-scope and fixed-price, agreed in writing after a free 30-minute call. No hourly billing, no surprises.
The builder is on your first call
Senior engineers only, no juniors and no account managers. The person on your first call is the person who builds your system.
Yours to keep
No lock-in, ever. You own all the code, the tests and the documentation. If we disappeared tomorrow, your system would keep running, and any competent developer could maintain it.
Where does your data go?
Your data stays in your systems and your accounts. Where your rules say regulated data must stay in the country, we keep it in the cloud region they require and confirm in writing where every AI model processes it. We work to the standard your sector answers to, and you own every line of code we hand over.
Security & compliance in full →What owners ask before handing over WhatsApp
What if it gives a customer a wrong answer?
It is built not to improvise. Every reply is drawn from a document you approved and shows the passage it came from. If nothing in those documents answers the question, the chat moves to your team, so a guess never reaches a customer.
Can we send offers to our whole customer list?
No. Cold broadcasts get numbers banned, so outbound stays strictly opt-in reminders and follow-ups inside Meta’s business-messaging rules.
Do we keep our WhatsApp number?
Yes. The assistant runs on the official Meta WhatsApp Business API, on your own number, in an account that stays in your name.
Does it work in Arabic?
Yes, in English and Arabic for text conversations. Anything it is not confident about goes to your team instead of being guessed.
Answer the customers you are currently losing.
Send us a normal week of your WhatsApp conversations. We will tell you honestly which an assistant can take over, and which should stay with your team. Free 30-minute call → fixed written quote → live in 3 to 5 weeks.
- 30 minutes with a senior engineer who would build it. No salesperson, no slides.
- A clear plan for what we would build, and roughly how long it would take.
- A straight answer on whether it fits. No obligation either way.
Prefer WhatsApp? Message us on +971 58 530 2179. We reply within a working day.